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SMS Terms & Conditions

1. SMS Consent Communication
The information (phone numbers) collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications
If you have consented to receive text messages from Rocksolar, you may receive messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions and special offers

3. Message Frequency
Message frequency may vary. For example, you may receive up to 2–4 messages per week depending on your interaction with us.

4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your carrier’s pricing plan.

5. Opt-In Method
You may opt-in to receive SMS messages from Rocksolar through:

  • Website forms
  • Verbal consent
  • Paper forms

6. Opt-Out Method
You can opt out at any time by replying “STOP” to any SMS message.
You may also contact us directly to be removed.

7. Help
If you need assistance, reply “HELP” or contact us at:
https://rocksolar.ca/pages/contact

8. Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out anytime by texting STOP
  • For help, text HELP or visit our Privacy Policy and Terms pages
  • Message frequency may vary

Contact Info

Customer Service

Mon-Fri, 9am-5pm EST.

Call Us

Get in Touch

support@rocksolar.io

Address

115 Randall Dr Unit 9, Waterloo, ON N2V 1C5

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Verify & Get Your Military Discount

We are pleased to offer our ROCKSOLAR CANADA Military Discount program.

This offer is available for:

  • Military and Veterans - Active Duty, Veterans & Retirees
  • Details →

How it works:

  • Click the button below, and verify your eligibility with VerifyPass.
  • After verification, you'll receive a one-time discount code to apply during checkout.
  • For future purchases, return to this page and repeat Step 1.